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USCIS Update on Delay of Receipt Issuance


USCIS Statement: The USCIS lockbox facilities have received a significant increase in filings in recent weeks. This increase, along with facility capacity restrictions necessary to protect the health and safety of the lockbox workforce during the COVID-19 pandemic, is causing significant delays for processing receipt notices. USCIS continues to work to minimize delays. Once USCIS processes an applicant’s submission, they will review the package.

If an applicant has properly filed their form, USCIS will send a receipt notice to the mailing address provided on the form, normally within 30 days. If the applicant’s submission is incomplete or improperly filed, USCIS will reject it per current procedures.

Before Applying

Tips from USCIS: Applicants can take steps to decrease the time it takes USCIS to process and send their receipt notice or find out the status of their case:

When Submitting the Application

USCIS also encourages applicants to follow the tips below when submitting evidence with their application package:

  • Review the form instructions and checklist of required initial evidence on the form webpage (if this option is available for your form);
  • Submit single-sided photocopies of requested documents, unless the form instructions specifically state you must submit an original document;
  • With the exception of passport photos, please copy photographs to an 8.5″ x 11″ sheet of paper instead of sending originals. Always send in original passport photos where requested;
  • Submit only the required evidence and supporting documentation listed in the form instructions. If we need additional information, we will request it from you; and
  • If you cannot provide the required primary evidence when filing a form, review the form instructions for appropriate secondary evidence

Have a question about your case? Send us a secure message with your question and we’ll get back to you!

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